A powerful interface. You give it text instructions, it responds with text. Impressive, useful text. If you’re knowledgeable, you can tweak the text instructions to engineer even better responses.
That could describe ChatGPT. Or the teletype of the 60s.
Why we think we want chatbots
- Origins: Turing’s imitation game
- Digital butler
- A servant that responds to (most of) our commands
- A substitute for human companionship
Text is a Limited Modality
When we interact with other humans, we typically have richer interactions.
UI possibilities
Chatbots seem to encourage extreme use
ChatGPT Bing is becoming an unhinged AI nightmare | Digital Trends
This is far from the first. Microsoft’s Tay chatbot
Possibilities for better UX
Broadly, this is the purpose of the ACM IUI conference, and many papers at other conferences like CHI, UIST, and ACL.