GenAI in Reflective Mode

GenAI can help you reflect on your work, not just get it done faster.
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Author

Ken Arnold

Published

January 14, 2025

When you hear “generative AI”, you probably think about getting things done for you. And generally that’s what we use computers for: getting things done faster or more accurately. But I argue there’s another valuable use of computing that you should consider: reflecting on your own work.

Let’s be concrete. Suppose you’re writing an email communicating a decision you’ve made to a group of people. Generative mode says: AI can help you write that email more quickly (just say what you want to communicate and it’ll write it out in nice language), fix up your grammar and tone to make it sound kind and empathetic, and let you get on with your day. But reflective mode says: let’s think through how people are going to react to this. How will it make them feel? What’s unclear or ambiguous? What’s missing? Will this decision affect them in ways that I didn’t think about? Were there some perspectives that weren’t heard while we were making this decision?

Fundamentally, reflective-mode AI is about humility. When we recognize that human cognition isn’t just inefficient but flawed, we can take steps to address those flaws. Reflective-mode AI can address cognitive flaws in various ways:

Here’s a quick and dirty Streamlit prototype of the idea (made with help from Claude, and using the Claude API). source code

The prototype doesn’t fully capture all of the ideas, but is a place to start. In particular, one important thing missing is how teams can curate reflective practices, so that the practice is meaningful, contextually appropriate, and aligns with the team’s values and processes.

Other things we could be reflecting on:

(many more are possible; just ask an AI to continue this list!)

We were made to be makers–not just of things or text, but of ideas, questions, hypotheses, observations.

Ultimately, it’s not about getting the right answers faster. It’s about asking better questions, the sort of questions that will help us act virtuously.

Let’s use computing power to help us think better.

Related: AI Should Challenge, Not Obey